🔒 Privacy Document

Privacy Policy

WakaSafe is built on trust. This policy explains exactly what data we collect, why we collect it, how we use it, and how you can control it. We believe in complete transparency — no hidden clauses, no surprises.

Effective: June 2026
Version 1.0
Voddic LTD, Nigeria
No data sold. Ever.
🚫
No Data Selling
We never sell your personal information to anyone
📍
Location When Active
GPS only accessed during live journeys
📱
SMS for Safety Only
No marketing or promotional SMS, ever
🔐
Encrypted Storage
Industry-standard encryption at rest and in transit

Privacy at a Glance

We only collect data necessary to provide safety tracking services
Your location is accessed only during an active journey
SMS is sent on your behalf — only for safety notifications
We never sell, rent, or trade your personal information
Emergency contacts are only used to send you safety updates
You can request account deletion at any time
All payment processing is handled by Paystack — we store no card data
We comply with applicable Nigerian data protection regulations
ℹ️

WakaSafe is a personal safety and journey-monitoring application developed by Voddic LTD, a technology company based in Nigeria. WakaSafe is designed to help users keep trusted contacts informed during travel and emergency situations — operating primarily through offline SMS-based GPS location sharing.

This Privacy Policy explains in clear terms what personal information we collect from you when you use the WakaSafe application, how that information is used, stored, protected, and shared. It also describes your rights with respect to your personal data.

🛡️
Your Consent
By downloading, installing, registering for, or using WakaSafe, you confirm that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein. If you do not agree, please do not use the application.

This policy applies to the WakaSafe Android application and all associated services operated by Voddic LTD. It does not apply to third-party services integrated into WakaSafe, such as Paystack, which have their own separate privacy policies.

📋

We collect only the information necessary to deliver WakaSafe's core safety services. Below is a complete breakdown of every category of data we may collect.

Account Information

When you create a WakaSafe account, we collect the following to identify you and manage your access to the service:

Data FieldPurposeRequired?
Full namePersonalise your dashboard and safety messages✓ Yes
Phone numberPrimary account identifier and SMS communications✓ Yes
Password (encrypted)Secure account authentication✓ Yes
Google account infoAlternative sign-in method via Google Sign-InOptional

Emergency Contacts

To enable journey safety notifications, WakaSafe stores the following information about your emergency contacts only on your phone and not on WakaSafe server:

  • 👤Contact name — Used to identify and display the contact within the app
  • 📞Contact phone number — Used exclusively to send automated SMS safety updates on your behalf. Emergency contacts are never used for any other purpose.
⚠️
Your Responsibility
You must obtain prior consent from every individual before adding them as an emergency contact. By adding a number, you confirm that person has agreed to receive location SMS updates from WakaSafe on your behalf.

Location Information

WakaSafe collects your GPS location under the following specific circumstances only:

  • 🚀When you start a journey and location access is required to record your starting point
  • 🔄At each SMS interval during an active journey to capture and transmit your current coordinates
  • 🆘When you activate an SOS or distress emergency alert, to include your precise location in the emergency message
  • 🌙In the background while a journey is marked as active, so your contacts continue receiving updates even if you are not actively using the app
Location is NOT used for:
Advertising, profiling, behaviour analysis, marketing, or any purpose other than providing real-time safety updates to your designated emergency contacts.

SMS Information

WakaSafe sends SMS messages directly from your device. The application uses your device's SMS capability to dispatch the following types of messages:

SMS TypeTriggerRecipients
Journey StartActivating a journey with your start PINAll emergency contacts
Location UpdateAt each user-set interval during an active journeyAll emergency contacts
Journey EndEnding a journey with your end PINAll emergency contacts
SOS EmergencyPressing SOS button or using distress PINAll emergency contacts

WakaSafe does not read, access, or process any personal SMS conversations or messages unrelated to WakaSafe's own operations. SMS permission is strictly one-directional — outbound only.

Device Information

For security, fraud prevention, and service improvement purposes, we may collect limited technical information about your device, including:

  • 📱Device model and manufacturer
  • 🤖Android OS version
  • 🔖WakaSafe app version number
  • 🔑Unique device identifiers required for security and fraud prevention purposes
⚙️

We use the information we collect for clearly defined purposes only. We do not use your data for any purpose not listed here without first obtaining your explicit consent.

PurposeData UsedLegal Basis
Create and manage your accountName, phone, passwordContract performance
Verify active subscription statusAccount info, payment recordsContract performance
Deliver journey monitoring servicesLocation data, journey detailsContract performance
Send emergency alerts to contactsLocation, contact numbersVital interests / consent
Notify emergency contacts of journey statusLocation, contact numbersConsent
Improve app reliability and performanceDevice info, crash reportsLegitimate interests
Detect and prevent abuse or fraudDevice identifiers, usage patternsLegitimate interests
Provide customer supportAccount info, communicationsContract performance
Comply with legal obligationsAny relevant dataLegal obligation
📍

WakaSafe requests background location access solely to support the core safety function of the application. Background location is a critical feature for traveler safety in areas with unreliable network conditions — it ensures your contacts continue to receive updates even if your phone screen is off or you are unable to interact with the app.

📍
Google Play Store Disclosure
WakaSafe collects location data to enable emergency contact notifications during active journeys, even when the app is closed or not in use. This background location access is required for the application's primary safety function and is disclosed to Google Play in accordance with their background location policy.

Background location is ONLY active when:

  • A journey has been explicitly started by you using your start PIN
  • The SMS interval timer is actively running and scheduled updates are pending
  • An SOS emergency alert has been triggered

Background location is NEVER used for:

  • 🚫Advertising, targeting, or user profiling
  • 🚫Passive monitoring when no journey is active
  • 🚫Sharing your location with Voddic LTD without your direct action
  • 🚫Any commercial purpose beyond delivering safety notifications

Background location access automatically ceases when a journey is ended (via end PIN or distress PIN) or if the application is manually closed during a non-active state.

📱

WakaSafe requires SEND_SMS permission to deliver its core safety function: broadcasting your location and journey status to emergency contacts without requiring an internet connection.

Permitted SMS Uses
Journey start notifications · Periodic location updates · Journey completion messages · SOS emergency alerts to designated contacts
🚫
Prohibited SMS Uses
Advertising · Promotions · Marketing · Reading personal messages · Mass communications · Any purpose outside safety notifications
💰
SMS Charges Are Your Responsibility
All SMS messages sent by WakaSafe are dispatched from your device using your SIM card and airtime balance. Standard SMS charges from your mobile network operator (MTN, Airtel, Glo, 9mobile, etc.) will apply to every message sent. WakaSafe is not responsible for any charges incurred.
👥

Access to your device's contacts is entirely optional. WakaSafe used contacts picker and not READ_CONTACTS permission, which is a convenience feature — to allow you to select emergency contacts directly from your address book rather than typing phone numbers manually.

  • 📖Contact picker is only used to display a selectable list of contacts within the emergency contact setup screen
  • 🔒Voddic does not upload, sync, or store your full contact list on our servers
  • 💾Only the name and number of contacts you explicitly select and save as emergency contacts are retained on your local phone and not on our server
  • 🚫Your contacts are never shared with, sold to, or accessed by advertisers or any third party
  • You can deny this permission and manually enter emergency contact numbers instead — full app functionality is retained
💳

WakaSafe operates a subscription model to sustain and improve the service. All payment transactions are processed through Paystack, a PCI-DSS compliant payment processing platform widely used across Africa.

  • 🔐WakaSafe does not store, access, or process your payment card details directly
  • 🧾Transaction reference numbers and subscription status records are maintained to verify your active subscription
  • 🏦All payment data is governed by Paystack's Privacy Policy — we encourage you to review it at paystack.com
  • 📅Subscription expiry dates are stored to enforce access controls within the app
ℹ️
What We Keep
We only retain a record that payment was made, when it expires, and the transaction reference from Paystack. No card numbers, CVVs, or banking details are ever stored on WakaSafe's servers.
🤝
🚫
We Do Not Sell Your Data
WakaSafe does not sell, rent, lease, or otherwise commercially share your personal information with any third party for their own marketing or commercial purposes. This is an absolute commitment.

Your information may only be shared in the following limited and clearly defined circumstances:

RecipientData SharedReason
Your emergency contactsGPS location, journey details, vehicle infoCore safety service — initiated by you
PaystackPayment transaction dataSubscription payment processing
Cloud infrastructure providersEncrypted account and journey dataHosting and service delivery
Law enforcement / legal authoritiesAs legally requiredLegal obligation or court order
Business successorsUser data in the event of a merger/acquisitionBusiness continuity — users will be notified

Any third-party service providers we engage are contractually required to process your data only for the purposes we specify and in accordance with applicable data protection law.

🗃️

We retain your personal information only for as long as is necessary to provide the WakaSafe service, fulfil the purposes described in this policy, and comply with applicable legal obligations.

Account Information
Until account deletion
Journey History & Broadcast Logs
12 months from journey date
Location Data
Purged after journey ends
Emergency Contact Details
Until removed by user or account deleted
Subscription Records
7 years (financial/legal compliance)
Device & Technical Logs
90 days from collection
🔒

Voddic LTD implements industry-standard technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

🔐
Encryption
All data transmitted between the app and our servers is encrypted using TLS. Passwords and sensitive credentials are hashed and never stored in plain text.
🛡️
Secure Authentication
Account access is protected by encrypted passwords and optional Google Sign-In. Journey activation uses PIN-based verification to prevent unauthorised use.
👮
Access Controls
Access to personal data within Voddic's systems is restricted to authorised personnel who require it to operate, maintain, or improve the service.
👁️
Server Monitoring
Our backend infrastructure is continuously monitored for anomalies, intrusion attempts, and security vulnerabilities. Security patches are applied promptly.
⚠️
No Absolute Security Guarantee
No method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information using commercially acceptable means, Voddic LTD cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.
⚖️

Under applicable Nigerian data protection regulations (including the Nigeria Data Protection Act 2023), you have the following rights regarding your personal data held by Voddic LTD:

👁️
Right of Access
Request a copy of all personal data we hold about you
✏️
Right to Rectification
Correct inaccurate or incomplete personal information
🗑️
Right to Erasure
Request deletion of your account and personal data
📦
Data Portability
Receive your data in a structured, machine-readable format
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Right to Object
Object to processing based on our legitimate interests
⏸️
Right to Restrict
Request we limit how we process your personal data

To exercise any of these rights, contact us at [email protected]. We will respond to all verifiable requests within 30 days. We may need to verify your identity before processing certain requests.

👶

WakaSafe is not directed at or intended for children under the age of 18 years. We do not knowingly collect personal information from children under 18.

Users between the ages of 13 and 17 must have explicit parental or legal guardian consent before creating a WakaSafe account and using the application.

🚫
If We Discover a Child's Data Was Collected
If Voddic LTD becomes aware that personal information has been collected from a child under 18 without verifiable parental consent, we will take immediate steps to delete that information from our systems. If you believe we may have inadvertently collected data from a child under 18, please contact us immediately at [email protected].
🔗

WakaSafe integrates with a limited number of third-party services required to operate the application. Each service has its own privacy policy governing data it processes:

ServicePurposeData Involved
PaystackSubscription payment processingPayment transaction data
Google Sign-InOptional authentication methodGoogle account name and email
Google Maps (link generation)Generating clickable GPS map links in SMSLatitude/longitude coordinates
Cloud hosting providerBackend server infrastructureEncrypted account and journey data
ℹ️
Third-Party Responsibility
Voddic is not responsible for the privacy practices of these third-party services. We encourage you to review their respective privacy policies. The Google Maps coordinate links embedded in SMS messages do not require a Google account to view and do not collect data from your emergency contacts.
🔄

Voddic LTD may update this Privacy Policy periodically to reflect changes in our data practices, new features, or evolving legal requirements. We are committed to keeping you informed of any significant changes.

  • 📅The "Last Updated" date at the top of this page will always reflect when the policy was most recently revised
  • 🔔We will notify registered users of material changes via in-app notification or SMS
  • Significant changes will be accompanied by a reasonable notice period before taking effect
  • Your continued use of WakaSafe following the effective date of any revised policy constitutes your acceptance of the changes
  • 🗑️If you do not agree to a revised policy, you may discontinue use of the application and request account deletion
✉️

If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or the way WakaSafe handles your personal data, please don't hesitate to contact us. We take every inquiry seriously and are committed to resolving privacy concerns promptly.

📧
Email Support
[email protected]
Response within 3 business days
🌐
Website
wakasafe.com
Visit for latest updates and support
🏢
Data Controller
Voddic LTD
Nigeria · voddic.com.ng
📱
In-App Support
Settings → Contact Support
Available within the WakaSafe app

You have reviewed our Privacy Policy

By using WakaSafe, you acknowledge that you have read and understood how we collect, use, and protect your personal data. Your trust means everything to us.